Presenter: Venita Dimos, The Mediation Company
What would your everyday work and personal life look like if you had the confidence to navigate any conflict that came your way?
What if you had a simple 5-step process to handle difficult interpersonal conversations, whether with clients, friends or family?
About the Session:
During this 60-minute Webinar, you will build your conflict intelligence and learn powerful skills and strategies including:
- Understanding how conflict arises;
- Being aware of personal conflict triggers;
- Differences between Constructive and Destructive conflict behaviours;
- The effect of conflict on our brain; an
- How to have a difficult conversation using the 5-step SOLVE Code™ method
About the Presenter:
Venita Dimos is a recognised specialist and thought leader in the area of dispute resolution.
She is an experienced lawyer, Director of the Mediation Company Pty Ltd, CINERGY® Conflict Management Coach and Conflict Dynamics Profiling Practitioner.
Venita is a Workplace Communication and Conflict Strategist and facilitates corporate training and individual coaching to help people build their conflict intelligence and master critical communication skills. Learn more about The Mediation Company Pty Ltd here:
www.mediationcompany.com.au